Who pays the price?

The Impact on Work and Society

The Uncomfortable Truth

There is a fanciful notion that once automation handles the drudgery, people will shift from wage-labor to pursuing personal passions, creative arts, community service, and intellectual endeavors. That daily life will focus on leisure, education, and human connection. This is, to put it plainly, nonsense.

What is actually occurring — right now, not in some theoretical future — is that automation brings about efficiencies in organizations, and those efficiencies concentrate wealth upward. The divide between those who own the machines and those displaced by them grows wider with every process automated. The truck driver whose route is now driven by software does not become a poet. They become unemployed.

Being a technology advocate does not require being blind to this. In fact, it demands the opposite. If you advocate for the tool, you must also advocate for the people affected by it.

What Must Change

Automate the dangerous work. Automate the repetitive work. Automate the crab boats and the long-haul routes. But do not pretend that the human cost is someone else's problem.

Technology advocacy without social advocacy is just greed with better tooling.